Box Office
Telephone
+44 (0)117 927 5100
 
Telephone
Watershed
1 Canon's Road,
Harbourside,
Bristol
BS1 5TX
 
Telephone
info@watershed.co.uk
 
Telephone
Mon to Fri from 0900hrs
Sat & Sun from 1000hrs.

Box Office closes 15 minutes after the start of the final film.
 
 
Café/Bar
Food
A scrumptious selection of home made puddings now available in the Café Bar.
 
Beer
Guest Draught: Elector (3.2%) is this month's guest beer.
 
Music
New music added recently: The Sound of the Busrubs - Vol.7.
 
 

Café/Bar Assistant: Part Time

Job Description

Position: Café/Bar Assistant: Part Time

Grade: 5

Rate of Pay: £5.95ph

Responsible to: Café/Bar Management

Purpose of Job:

To provide an effective Café/Bar service to our customers and to operate as part of the Café/Bar team.

Principal Responsibilities:

  • Work as part of the catering team and support the team to maintain the highest standards of service and cleanliness.
  • Gain awareness of all products available on the Café/Bar menu to ensure effective advice to customers.
  • Serve a wide range of hot and cold beverages to a high standard, including use of an espresso machine and undertake basic cellar work.
  • Be aware of, and undertake clearing and cleaning requirements in the Café/Bar areas and kitchen before, during and after opening hours.
  • Operate computerised tills and PDQ machine accurately, take appropriate payments from customers, follow correct procedures for all transactions and give correct change for cash transactions.
  • Maintain awareness of stock control and rotation, and record movement and wastage of stock.
  • Maintain high levels of customer care at all times, ensuring the highest possible standards in presentation and quality of food and beverages served.
  • Deal effectively with staff and customers by being flexible in accommodating to their needs and prioritise tasks effectively without the need for supervision.
  • Comply with and maintain health, safety and hygiene standards within all catering areas.
  • Participate in training and development to ensure effective service to our customers.
  • Attend staff meetings and contribute ideas where possible.
  • Communicate and co-operate effectively with staff in other areas of the building.
  • Adhere to the rota request format and follow appropriate procedures for notifying absence.
  • Carry out any other duties that can reasonably be expected of you in the effective running of the Catering provision.

Key Performance Indicators:

  • Ensure awareness of products on Cafe/Bar menu.
  • Keep areas tidy before, during and after opening hours, taking account of Health, Safety and Hygiene.
  • Delivers the highest standard of customer care to staff and customers at all times.
  • Competent at serving hot and cold beverages and using espresso machine.
  • Deal effectively with financial transactions.
  • Comply with and maintains health and hygiene standards in all catering areas.

Person Specification:

Essential:

  • Previous experience in a similar role and environment.
  • Proven experience of delivering excellent customer service.
  • Ability to work as part of a team.
  • General awareness of the Health and Safety at Work Act 1974.
  • General awareness of Food Safety legislation and best practices.

Desirable:

  • Health and Safety training.
  • Basic Food Hygiene Certificate.
  • Knowledge of electronic point of sale systems (EPOS).
  • Appreciation for working in an arts environment.

Terms and Conditions:

  • Annual leave of 22 days per annum rising to 27 days after two years continuous employment. All holidays calculated pro rata.
  • A free meal will be provided for you whilst on duty.
  • Thirteen-week probationary period.
  • Your working week will comprise of shifts to include weekends and evenings.
  • A taxi will be provided to take you home if your shift finishes after 11pm and if you live within the city limits.
  • A Stakeholder Pension Scheme is available to all Watershed staff, which is operated by the Bristol Chamber of Commerce, who uses The Prudential.
  • Watershed is open seven days a week, including bank holidays. As such, a flexible attitude is expected to ensure the Cafe/Bar remains operational at all times.
  • Holiday dates need to be agreed with the Cafe/Bar manager at least three weeks in advance so that the cafe/bar is not left short staffed at busy times, and so that overlaps do not occur.

How to Apply for this Position:

If you are interested in applying for this position you should:

  1. Read the job description and letter
  2. Read the extra information about Watershed
  3. Download the application form
  4. Download the equal opportunities monitoring form

Please send completed applications to:

Maggie Fowlie
Café/Bar Manager
Watershed
1 Canon's Road
Harbourside
Bristol
BS1 5TX

Closing date for receipt of applications for this post is 1700hrs on Wed 6 Aug