Photo of Watershed Box Office with perspex screens for safety

Box Office

Information on visiting Watershed Box Office

Box Office is open:

  • Tuesday – Wednesday, 12:00-18:00
  • Thursday – Sunday, 12:00 – until 15 minutes after the last film starts (approximately 19:30).

You can call Box Office during these times on Box Office(0117) 927 5100.

The cinema programme runs from Thursday to Sunday and there will be two screenings a day in each cinema – a matinee and an evening screening.

Please book in advance online and use mobile tickets.

Friendly foyer hosts will be at the front door to welcome you, direct you, answer any questions you may have about the safety measures we have in place in the building and assist with access needs. We’ll have a subtitled BSL video welcome too on our screen above Box Office.

In the foyer at Box Office you can still book or collect tickets in person or use our hand sanitiser station. We are only taking contactless payments at the moment. We have clear risk assessments that detail cleaning and hygiene procedures around handling paper tickets and items from the shop. In line with government guidance, at least one member of every party of customers (up to 6 people) must provide their name and contact details for NHS Test and Trace and we will collect these as part of your ticket booking. If you do not supply your details you will not be able to visit Watershed Cinemas.

Our staff will all be wearing PPE and Box Office will be cleaned hourly, in addition to regular hand washing and various control measures to enable social distancing between staff.

We've installed a protective screen at Box Office and there are clear floor markings and one way systems to enable social distancing.

Our cinemas now have allocated, dynamic seating (which will ensure a minimum of 2 seats – 1.5 metres – between individuals, households or bubbles and other customers. View our seating plan) and you can scan your (mobile or paper) ticket yourself before entering the cinema. You can't consume food or drink in the cinemas at the moment.