Here at Watershed we want to be as welcoming, inclusive and accessible as we can for everyone: for all of our customers, audiences, staff and visitors. Below you will find some useful information on our building, our programme, and our ongoing commitment to ensure that everyone can enjoy the Watershed experience.
Our main entrance and Box Office are both located on the ground floor which is accessible via a ramped, electronically assisted entrance door. Many of our staff, including our Box Office and Café/Bar teams, have received basic training in British Sign Language (BSL), and there is a BSL video welcome on the information screen at Box Office.
Upstairs you'll find three Cinemas (all of which have induction loops), a large and spacious Café/Bar, our events spaces (two of which have an induction loop) and the Pervasive Media Studio, our research and development space. These are all accessible via the lift located in the main entrance foyer at Box Office.
Once on the first floor there is a level access to all areas* as well as an accessible toilet (with baby changing facilities) - follow the signs for the Cinemas and it's just on your left through the double doors before Cinema 1.
Guide dogs and hearing dogs are very welcome and there are two Blue Badge parking spaces to the rear of the building on Canons Road.
For a more detailed look at the facilities we provide, using pictures and in-depth descriptions, please visit DisabledGo.
If you are visiting Watershed as a family you will find details of facilities and our programme on our Families section.
We can offer Audio Description (AD) and Descriptive Subtitling (DS) on select films. When these are available they will be clearly marked with the appropriate tag on the programme calendar. If you are interested in AD and DS screenings it’s a good idea to sign up to our Accessible Mailing List to be the first to know when they are confirmed: you can sign up at the bottom of this page.
What is Audio Description?
Audio Description is a service for partially sighted or blind people. While the film's main soundtrack plays through the cinema speakers in the usual manner, users listen to a specially recorded narrator detailing what's happening on the screen at selected breaks during the film's dialogue, through a set of headphones. The headphones are personal and the user is still able to hear the film's sound through the cinema surround sound speakers. The service is similar to listening to a football or cricket match on the radio in which the action is described to the listener.
The AD headphones are available to collect from Box Office when you pick up your tickets prior to the film screening.
What is Descriptive Subtitling?
Descriptive Subtitling is a service for our Deaf/deaf and hearing-impaired customers that displays additional auditory information on the screen.
As well as showing the dialogue, Descriptive Subtitles provide information on other significant sounds. For example: when something is being sung; when a phone rings; when a door slams. This extra information allows customers using the subtitles to access the film more fully.
Conversations About Cinema with BSL interpretation
Once a month we host Deaf Conversations About Cinema, a relaxed, informal opportunity for both Deaf/hard of hearing and hearing customers to come together in the Café/Bar to talk about a film in our programme (following a Descriptive Subtitled screening). These events have BSL interpreters present so everyone can take part. To make sure you find out what's coming up sign up to our weekly email.