Watershed Visual Story
We hope this Visual Story will assist in the preparation of your visit to Watershed and help you to become familiar with the new surroundings.
If you have any questions, please ask a member of staff on the day or get in touch: firstname.lastname@example.org or 0117 927 5100 (phonelines open from 1 September).
Welcome to Watershed, home to three cinemas, the Pervasive Media Studio and a Café & Bar on Bristol’s Harbourside.
Please enter via the main entrance using the walkway next to the harbourside.
If you need to use the ramped, electronically assisted entrance door it is at the side of the building around the corner from the main entrance.
We encourage people to use paperless tickets on their mobile phones, but you can also collect or buy your tickets from Box Office if you like.
You can then go straight up the flight of stairs – use the hearts on the stairs and keep right!
Or you can get a lift to the first floor. Use the hand sanitiser when you exit the lift.
When you arrive upstairs you will see the Welcome Desk.
If you want to go straight to the Cinema, scan your mobile or paper ticket using the scanner (a member of staff can help you if you need it) and you will be shown to the Cinemas. Cinema doors are opened 30 minutes before the film.
If you need the toilet before or during the film, there is an accessible Inclusive toilet right next to Cinema 1.
Or you can follow the signs to the toilets to the rear of the screens.
One person (or bubble or household) per toilet block will be allowed at any one time to help maintain social distancing. There are floor markings outside toilets to make sure everyone keeps a safe distance in queues.
Once you are in the cinema, you will notice there are a lot of seats. Your ticket will say which seat you need to sit in – the seat numbers are on the seat arms.
When the film ends, you will be guided out by a member of staff. Here’s a picture of the exit if you’re leaving the building.
If you want to visit the Café & Bar, go back to the foyer and speak to the friendly host who will welcome you. If you have book a table in advance they will direct you, if you haven’t booked they will check if there is a table for you.
On the table you will find instructions for ordering and paying for food and drink with your phone, laptop or tablet. If you don’t have one or you need a hand speak to a member of staff and they will help you. Your food and drink will be delivered to your table after you order.
If you need the toilet whilst you are visited the Café & Bar follow the signs for the toilets via the entrance to Watershed 1.
If there’s a queue for the toilet, use the yellow hearts to maintain a safe distance.
When you exit the toilet follow the one way system back into the Café & Bar.
If you’re in the Café & Bar and want to leave Watershed go back down the main stairs and follow the signs to the right to Accessible door.