Access

Photo of Watershed Box Office

Access

At Watershed we want to be as welcoming, inclusive and accessible as we can

Our building is accessible, our staff are BSL trained, we have gender neutral toilets and we run an accessible programme of screenings and events.

If you have a question please email info@watershed.co.uk or call us on 0117 927 6444.


Visiting Watershed

Our main entrance and Box Office are both on the ground floor which is accessible via a ramped, electronically assisted entrance door.

There are two Blue Badge parking spaces to the rear of Watershed on Canons Road.

Guide dogs and hearing dogs are very welcome.

The first floor of Watershed is accessible via lift from the main entrance and includes level access to all areas, including:

The ticket scanner at the Cinema entrance is wheelchair accessible.

All three cinemas have induction loops as do our Waterside 2 and Waterside 3 event spaces.

There is an accessible toilet (with baby changing facilities). Follow the signs for the Cinemas and the accessible toilet is just on your left through the double doors before Cinema 1.

We offer gender neutral toilets in the cinema corridor on the first floor and at the rear of Cinema 2 and 3.

For location, general transport and parking options for Watershed:

Go to our visit page

AccessAble also offers a detailed look at the facilities we provide and parking options using pictures and in-depth descriptions.


Welcome back

Read further details on visiting and using the Watershed building, what measures we’ve put in place to help keep everyone safe, and what we ask of you. 

We have also made a Visual Story to help you prepare for your visit and become familiar with the new systems and a version of our re-opening information in large print.

Find out more Welcome back

Accessible Programme

We offer Audio Description and Descriptive Subtitling on select films. When available these are also clearly marked on our Whats On Calendar.

Audio Description (AD)

A service for partially sighted or blind people. In addition to the film's main soundtrack playing through the cinema speakers, AD users listen to a narrator detailing what's happening on the screen at selected breaks during the film's dialogue, through a set of headphones. The headphones are personal and the user is still able to hear the film's sound through the cinema surround sound speakers. 

AD headphones are available to collect from Box Office prior to the film screening.

Upcoming AD screenings

Descriptive Subtitling (DS)

A service for our Deaf/deaf and hard of hearing customers that displays additional auditory information on the screen.

As well as showing the dialogue, Descriptive Subtitles provide information on other significant sounds. For example: when something is being sung; when a phone rings; when a door slams. This extra information allows customers using the subtitles to access the film more fully.

Upcoming DS screenings

Still from Samsara directed by Ron Fricke

Accessible Programme mailing list

For regular updates about forthcoming accessible screenings and events sign up to our Accessible Programme newsletter.

Sign up now


Further information

Ticket prices

Screenings after 16:00:
£11.00 full / £8.50 concessions

Screenings before 16:00:
£8.50 full / £5.00 concessions

Aged 24 or under:
any screening, any time for £5.00

Refugees and asylum seekers:
any screening, any time for £5.00

Free tickets are available for Personal Assistants accompanying customers who are Deaf / Disabled.

Concessions apply to Full Time Students, Job Seekers Allowance and Employment Support Allowance, 60+ who have retired, Equity and BECTU members and disabled people.

Where applicable please produce proof of eligibility when collecting a ticket.

Wheelchair users

If you use a wheelchair please contact Box Office directly to book tickets on 0117 927 5100 (phone lines reopen on 1 September) or info@watershed.co.uk, so that we can help reserve the best seats for you.

Visual Story

A Visual Story of Watershed is available to help you to become familiar with the new surroundings. 

Large print visitor information

An online and printable version of our re-opening information in large print.