We respect your privacy
The protection of your privacy in the processing of your personal information is an important concern to us and any personal information collected during visits to the Site is processed by us according to the legal provisions of applicable data privacy and data protection legislation.
Collection of your information
We collect certain personal information about you if you provide your details when using the Interactive Areas of the Site, if you register on a mailing list, if you book through the box office or if you apply for a loyalty card. The sections below explain how we will use your personal information in these circumstances.
If you are a visitor to the Site and you do not do any of the things above then we do not collect any personal information about you through the Site, although we may track your use of the Site by using cookies (please see the section entitled 'Cookies' below).
Use and storage of your information
Using the Interactive Areas of the Site
Before you are able to post Content in the Interactive Areas, we ask you to provide your name and a valid email address.
We will use this personal information only for the purposes of keeping a record of the comments you make on the Interactive Areas so that we can, if necessary, identify whether you have complied with the Statement of Commitments and Code of Conduct.
- We may disclose your name and contact details where we are required to do so under a subpoena or court order, or following any other request (including criminal and civil matters) if we believe that the response is required by law or is reasonably necessary to protect the values and objectives of this Site or other users.
- We may also disclose your name and contact details to any third party who is claiming that any Content posted by you constitutes a violation of their intellectual property rights, or of their right to privacy, although we will try to notify you first before doing this by using the contact details you have provided.
Registering on a mailing list
When registering on a mailing list, we ask you to provide your name and email address.
We will use this personal information to provide you with details of the event or other activity for which you have registered. We may also use your personal information to tell you what's on at the Watershed and to provide you with news and information about Watershed.
We may also use your personal information to inform you by email or other means of other events or activities run by us or in which we or one of the Watershed Group of companies are involved or otherwise facilitate or support (whether or not we are actually hosting those events or activities).
Providing your details to book online tickets
When dealing with our online ticketing to apply for or reserve tickets, we ask that you provide your name, address, telephone number, email address and payment details (where applicable).
We will use this information to issue or reserve the tickets for which you are applying and (where applicable) to process your payment for those tickets. We will also use this information to manage the event or activity for which you have bought tickets, for example, to produce an attendance list.
We will also use this information for internal analysis for example to examine our audience development and the impact of events.
Applying for a loyalty card
When you apply for a Watershed loyalty card, we ask that you provide your name, address and email address.
We will use this information for the purposes of processing your loyalty card application and for administering the loyalty card scheme, for example to enable you to collect and redeem points and to monitor usage.
If you redeem points when applying for tickets, we will use the information you provided on the loyalty card application form for box office purposes referred to above.
Sharing of your information
We do not share your personal information with other third parties, except where expressly stated above.
Changing or removing Information
You can change or remove the personal information we hold about you by notifying us at firstname.lastname@example.org.
Following receipt of your request we will endeavour to update or remove your personal information as soon as practicable, but we will not be able to do so immediately following your request.
We will retain your name and email address provided when you use the Interactive Areas for the purposes of keeping a record of the comments you make on the Interactive Areas so that we can, if necessary, identify whether you have complied with the Statement of Commitments and Code of Conduct.
What is a cookie?
A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user's device.
Cookies are used on watershed.co.uk and other Watershed sites to enable some services to recognise your device so you don't have to give the same information several times during one task and to provide Watershed with information to help improve the experience of using our websites.
What cookies do we use?
The list below details the persistent cookies used by Watershed's websites, all of which are first party cookies, rather than third party cookies. Watershed's first party cookies can only be read by our websites.
Google Analytics: _gat, _ga _gid
Cookies set by one of our websites to enable Watershed to analyse the website using Google Analytics.
On some of our sites we may also use the Advertising Features of Google Analytics to find out more about the demographics and interests of our visitors.
When you visit a website and see an advertisement a cookie is placed on your computer or device by, for example DoubleClick (Google’s Internet ad serving business) and then if you visit another site that has ads served by DoubleClick, the same cookie can be read and modified by DoubleClick.
By tracking what kind of sites you visit and how you interact with ads for different products and services, Google aims to build up a picture of who you are; your age, gender and interests. Using the Advertising Features of Google Analytics means we receive reports that tell us who Google thinks is visiting our site by age, gender and interests.
This information is anonymous and No Personally Identifiable Information is gathered from users.
We use this information to report to our funders, such as Arts Council England, and internally for us to better understand how visitors use our websites.
Google Analytics Content Experiments: __utmx, __utmxx
We sometimes use Google Analytics to run experiments on our websites, to test how variations in how we present features perform, in order to better meet user's needs. These cookies determine whether a user has been included in the experiment and the expiry of those experiments.
Drupal: has_js, comment_info_mail, comment_info_name, comment_info_website
Third party cookies
How do I restrict or delete cookies?
Your web browser should allow you to restrict or delete cookies set by this Site. The Help function within your browser should tell you how. Alternatively, you can visit www.allaboutcookies.org which provides general information about cookies and how you can manage cookies on your computer.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Watershed Group of companies
The Watershed Group of companies includes:
Watershed Arts Trust Limited.
A company registered in England & Wales with no. 01608779 and a registered charity with no. 284188. VAT number 916 2531 38.
Watershed Trading Limited.
A company registered in England & Wales with no. 01621620.
Watershed Ventures CIC.
A community interest company registered in England & Wales with no. 06097013.
The registered offices of all three companies is: 1 Canons Road, Harbourside, Bristol BS1 5TX United Kingdom, which is our main trading address.
1 Canons Road,
or email us at email@example.com.