The Future of the High Street

The Future of the High Street

Festival of the Future City


Please note: This event took place in Nov 2015

How can new smart services transform the customer experience and revitalise the High Street? In 2015 InnovateUK launched a new competition with each winner receiving £1m to develop their work. Jenny Griffiths (Snap Fashion), Guy Chatburn (Rewarding Visits Ltd) and Graham Tricker (Proxama), representatives of three of the winning companies, join Sarah Tromans (InnovateUK, Lead Specialist for Urban Living) to present the initiative and the projects. Guy Douglas (Digital High Street 2020) will set the context for the digital high street and the complete consumer journey from "breakfast to bedtime".

In association with InnovateUK

Speaker biographies:

Guy Chatburn is founder of Rewarding Visits. He set up the company to develop a simple and low cost way for physical retail businesses to record their customers visits easily, reward loyalty, gain insight into their behaviour and use this data to communicate effectively with their database. Rewarding Visits now is being supported by Innovate UKs Reimagining the High Street award to develop Touchpoint display kiosks, installed in town centres.

Graham Tricker is Operations Director at Proxama PLC. He has a wealth of experience working in fast-paced software and technology businesses, successfully delivering innovative products and services. Before joining Proxama, he was CTO at Hypertag, and he has been at the forefront of the mobile industry since 2005 working with many global organisations to deliver their mobile strategies. Prior to moving into mobile, he led a series of product-based technology programmes for BorgWarner BERU (an automotive electronics manufacturer) for Volkswagen Audi Group and a number of motorsport organisations.

Sarah Tromans joined Innovate UK in 2013 as the Project Manager of Future Cities Catapult, a world-leading technology and innovation centre designed to help UK businesses develop high value, integrated urban solutions. In 2014, she became Lead Specialist for Urban Living, a programme investing £25m in the Future Cities sector each year. Prior to joining Innovate UK, she worked on Barclays bank's involvement in Tech City. She has also acted as a Senior Policy Advisor at the Greater London Authority, providing policy advice on how to improve finance options for UK technology start-ups.

Guy Douglas currently serves as the principal consultant to the Future High Street Forum's Digital High Street Advisory Board, and is the project manager for the Digital High Street 2020 policy report to Department for Communities and Local Government and Department for Business, Innovation and Skills. In 2012, he set up the Digital High Street Programme to advise town centres on the emerging online and mobile technologies and how they should be applied to connect people to places.He currently runs Connected Places UK, an independent consultancy with a focus on the digital economy and place management.

Jenny Griffiths is the Founder and CEO of Snap Fashion, a visual search engine that allows consumers to search for fashion items using images instead of words using a unique algorithm to find similar items from over 110 UK retailers online. Snap Fashion won the Best Fashion App at the 2014 UK App Design Awards, and is being supported by Innovate UK’s Reimagining the High Street award. In 2013, British Council named her Creative Entrepreneur of the Year.

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